Legal Information

Privacy Policy

Your privacy is important to us. This policy explains how Thugiltex collects, uses, and protects your personal information.

Last updated: December 2024

Privacy at a Glance

Secure Data

Your information is encrypted and securely stored

Transparent Use

We clearly explain how we use your data

Your Rights

You have control over your personal information

1. Information We Collect

Personal Information

When you contact us or request quotes, we may collect:

  • Name and contact information (email, phone number)
  • Company name and business details
  • Product requirements and order specifications
  • Shipping and billing addresses

Automatically Collected Information

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies
2. How We Use Your Information

We use your information for the following purposes:

  • Processing and responding to your inquiries and quote requests
  • Providing customer support and communication
  • Processing orders and managing business relationships
  • Sending relevant product information and updates (with your consent)
  • Improving our website and services
  • Complying with legal obligations and business requirements
3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To fulfill your orders (shipping companies, payment processors)
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger
4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information
  • Employee training on data protection
5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

  • Essential cookies for website functionality
  • Analytics cookies to understand website usage
  • Marketing cookies for relevant advertising (with consent)

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent for marketing communications
7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Typically, we retain:

  • Customer inquiry data: 3 years from last contact
  • Order and transaction data: 7 years for accounting purposes
  • Marketing data: Until you unsubscribe or withdraw consent
  • Website analytics: 26 months
8. International Data Transfers

As a global garments exporter, we may transfer your information to countries outside your residence for business purposes. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes and codes of conduct
9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@thugiltex.com
Phone: +91-9876543210

Thugiltex

123 Export Street

Tirupur, Tamil Nadu 641601

India