Question 1

What is the minimum order quantity for export orders?

Accepted Answer

Our minimum order quantity varies by product type. For basic T-shirts, we typically require a minimum of 500 pieces per design/color combination. For custom designs or private label orders, the MOQ may be higher. Contact us for specific requirements.

Question 2

How long does it take to complete an export order?

Accepted Answer

Standard production time is 15-25 days depending on order quantity and complexity. Custom designs may require additional 5-7 days for sampling and approval. Shipping time varies by destination - typically 7-18 days to major international markets.

Question 3

Do you provide samples before placing bulk orders?

Accepted Answer

Yes, we provide samples for all potential orders. We can send existing samples free of charge (shipping costs apply) or develop custom samples based on your specifications. Sample development typically takes 5-7 days.

Question 4

What certifications do you have for international exports?

Accepted Answer

We hold OEKO-TEX Standard 100, GOTS certification for organic products, and ISO 9001 quality management certification. We also comply with CPSIA for US markets, UKCA for UK, and other regional requirements as needed.

Question 5

What are your payment terms for international orders?

Accepted Answer

We typically work with 30% advance payment and 70% before shipment via wire transfer. For established clients, we also accept Letters of Credit (LC) at sight. Payment terms can be discussed based on order value and client relationship.

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